# Payment information

Billing address, sold-to details, VAT number, and payment method on file.

Source: https://support.toolingmetrics.com/en/admin/reference/payment-information/
Updated: 2026-10-29

**Payment Information** stores the billing details Tooling Metrics uses to process subscription payments and generate invoices. Accessible to users with Admin Center access under **Billing and Plans → Payment information**.

## Billing address

The billing address appears on all invoices and is sent to the payment processor.

| Field | Description |
|---|---|
| **Company Name** | Legal name of the organization or entity responsible for payment. Required. Maximum 64 characters. |
| **Address Line 1** | Street address. Required. Maximum 64 characters. |
| **Address Line 2** | Suite, apartment, or additional address details. Optional. Maximum 64 characters. |
| **City** | City name. Required. |
| **State / Province** | State or province. Required for countries that use states (e.g., US, CA, AU). |
| **Country** | Country, selected from ISO country list. Required. |
| **Postal Code** | ZIP or postal code. Validated against the selected country's format. |
| **VAT / Tax ID** | VAT number, GST ID, or other tax identification number. Used on invoices where local tax law requires it. Numeric only. Optional. |

## Sold-to address

Some regions require a separate sold-to address (the entity receiving the service, as distinct from the billing entity). If a sold-to address is configured, it appears on invoices alongside the billing address.

Sold-to address fields are identical to billing address fields above.

## Payment method

The payment method is managed through Paddle, Tooling Metrics' payment processor. It is not stored directly in Tooling Metrics.

To update the payment method:

1. Go to **Billing and Plans → Billing and Usages**.
1. Click **View subscription details**.
1. Click **Update payment method**. The Paddle payment form opens in a dialog.
1. Add or replace the card on file, and save.

Supported payment methods depend on your country and are managed entirely by Paddle.

## Notes

- Billing address changes take effect on the next invoice. Existing invoices are not retroactively updated.
- The legal name on invoices is drawn from the **Company Name** field of the billing address.
- If no billing address is saved, invoices are generated without company details.