Billing and usage
Current subscription status, storage usage, and trial period information.
The Billing and Usage page shows the organization’s active subscription, how much of its storage allowance has been consumed, and any upcoming billing events. It is accessible to users with Admin Center access under Billing and Plans → Billing and Usages.
Subscription status
Section titled “Subscription status”| Field | Description |
|---|---|
| Plan | The organization’s current subscription plan name. See Plans. |
| Status | Current subscription state. See Subscription statuses below. |
| Renewal Date | Date the current billing period ends and the next payment is due. |
| Cancellation Date | If cancellation has been scheduled, the date the subscription ends. Shown only when status is canceling. |
Subscription statuses
Section titled “Subscription statuses”| Status | Description |
|---|---|
| active | Subscription is current and all features are available. |
| canceling | Cancellation has been requested. The subscription remains active until the end of the current billing period, after which it terminates. |
| canceled | Subscription has ended. Access to paid features is restricted. |
| past due | The most recent payment attempt failed. Access may be restricted depending on retry policy. |
| paused | Subscription has been temporarily suspended. |
Trial period
Section titled “Trial period”New organizations start with a 90-day free trial from the date the owner’s email address is confirmed. During the trial, all plan features are available without a payment method on file. The trial end date is shown on the Billing and Usages page while the trial is active.
Storage usage
Section titled “Storage usage”| Field | Description |
|---|---|
| Used Storage | Total file attachment storage consumed by the organization, across all modules (products, machines, items, projects, jobs, tool assemblies, vendors, and notifications). Displayed in MB or GB. |
| Storage Limit | Maximum storage allowed by the current plan. |
| Usage Bar | Visual indicator of used vs. available storage. |
Storage usage is recalculated automatically once per day. It covers all file attachments across the organization — product models, drawings, photos, NC programs, and document attachments.
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