Process a return pick

Prerequisites: A Purchase Order with at least one line that has been restocked (Restocked quantity greater than zero).

Required permission: Purchase → Return Picks — User or above. The order’s New Return Pick button shows only to Admins and to the user who created the order; Managers and Users validate only the return picks they created.

Use a Return Pick when items you need to send back to a vendor have already been put away by a Restock. It undoes the put-away, moving them from their storage location back to the receiving area, so a Purchase Return can then ship them out. If the items were received but never restocked, you don’t need a Return Pick — return them directly.

Create and process the return pick

1. Open the Purchase Order the items were restocked against.
2. Click New Return Pick and select Pick From — the Warehouse Access Point where the picking happens.
3. For each line, set the Quantity to Pick and confirm which storage location you’re pulling it from.
4. Physically collect each item from its location.
5. Click Mark as Todo (or Check Availability, if the pick is already Waiting), then Validate.

Validating decreases the Purchase Order line’s Restocked total by the picked quantity — the items themselves aren’t removed from on-hand inventory yet; that happens when you validate the Purchase Return.

Next

With the items back at the receiving area, follow Process a purchase return to actually ship them to the vendor.

Related articles

• Add a vendor
• Create a purchase order
• Create a purchase order in a foreign currency
• Process a purchase receipt
• Receive goods into storage