Payment history
Past transactions, invoice downloads, and charge details.
Payment History lists every completed payment transaction for the organization’s subscription. Accessible to users with Admin Center access under Billing and Plans → Payment history.
Transaction fields
Section titled “Transaction fields”Each row in the payment history represents one charge:
| Field | Description |
|---|---|
| Transaction | Transaction # followed by the receipt number assigned by the payment processor. |
| Purchase | The plan the payment covers, with its name and description. |
| Payment amount | Amount charged, shown with the currency of the transaction. |
| Pay date | Date the payment was processed. |
| Invoice | Generate button for the transaction’s invoice. See Downloading invoices. |
Downloading invoices
Section titled “Downloading invoices”Each transaction has a downloadable invoice:
- In Billing and Plans → Payment history, find the transaction.
- In the Invoice column, click Generate. Paddle generates the PDF invoice.
- Click Download to open it.
Invoices include the billing address, company name, VAT number (if set), line items, and tax details as required by the transaction’s jurisdiction.
- Payment history is read-only. Disputes or refund requests must be handled through Paddle support or your payment card provider.
- Transactions appear in payment history after the payment is confirmed. Failed payment attempts do not create a transaction record.
- Historical invoices remain available indefinitely regardless of subscription status.
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