Log in and get access

Prerequisites: A confirmed, active account — see Create your account.

By the end of this tutorial you’ll be logged in, and you’ll know exactly what to expect next based on whether anyone from your company has signed up before you.

Log in

1. On the sign-in page, enter your Email and Password.
2. Click Log In.

What happens next depends on your email domain

Tooling Metrics groups every user by their email domain (everything after the @). This was decided automatically the moment you confirmed your email in Create your account — logging in is where you first see the result. The very first person to confirm an account on a given domain becomes that domain’s site owner; everyone who confirms afterward has to request access from them.

You’re the first person from your company

You’re in immediately — no extra screen, no approval needed. Signing up with a brand-new domain automatically:

• Created a new Site for your domain
• Created a new Organization, named after your domain (acme.com becomes an organization named acme)
• Made you the owner of that organization, with full access — no group membership needed

From here, follow the Administration Get started series to set up your organization, groups, and invite your team.

Your company already has an account

If someone from your domain has already signed up, your account joined that same Site automatically back when you confirmed your email — but your organization membership started as Requested, so you can’t see any organization data yet. Logging in is when this becomes visible: instead of the normal app, you land on an access-request screen.

1. Write a short note explaining who you are and why you need access (up to 250 characters).
2. Click Send Request.

This sends a notification email to your site owner. Once they approve your request, your membership switches to Active and you’re placed in the organization’s default group — from there, an administrator can add you to the specific groups your role needs (see Manage Users and Permissions).

Want to understand why sign-up and login work this way — why the first person becomes the owner, and why you can’t use a free email provider to sign up? See How domain-based access works.

You’ll see this same access-request screen any time you log in without an active membership in any organization — including if your access is later suspended.

Next

• Waiting on approval? Nothing else to do until your site owner approves your request.
• You’re the site owner? Continue with Administration — Get started.
• Already have access? Head to Start Here and pick your role’s module.

Related articles

• Create your account
• How domain-based access works
• Reset your password