Payment information
Billing address, sold-to details, VAT number, and payment method on file.
Payment Information stores the billing details Tooling Metrics uses to process subscription payments and generate invoices. Accessible to users with Admin Center access under Billing and Plans → Payment information.
Billing address
Section titled “Billing address”The billing address appears on all invoices and is sent to the payment processor.
| Field | Description |
|---|---|
| Company Name | Legal name of the organization or entity responsible for payment. Required. Maximum 64 characters. |
| Address Line 1 | Street address. Required. Maximum 64 characters. |
| Address Line 2 | Suite, apartment, or additional address details. Optional. Maximum 64 characters. |
| City | City name. Required. |
| State / Province | State or province. Required for countries that use states (e.g., US, CA, AU). |
| Country | Country, selected from ISO country list. Required. |
| Postal Code | ZIP or postal code. Validated against the selected country’s format. |
| VAT / Tax ID | VAT number, GST ID, or other tax identification number. Used on invoices where local tax law requires it. Numeric only. Optional. |
Sold-to address
Section titled “Sold-to address”Some regions require a separate sold-to address (the entity receiving the service, as distinct from the billing entity). If a sold-to address is configured, it appears on invoices alongside the billing address.
Sold-to address fields are identical to billing address fields above.
Payment method
Section titled “Payment method”The payment method is managed through Paddle, Tooling Metrics’ payment processor. It is not stored directly in Tooling Metrics.
To update the payment method:
- Go to Billing and Plans → Billing and Usages.
- Click View subscription details.
- Click Update payment method. The Paddle payment form opens in a dialog.
- Add or replace the card on file, and save.
Supported payment methods depend on your country and are managed entirely by Paddle.
- Billing address changes take effect on the next invoice. Existing invoices are not retroactively updated.
- The legal name on invoices is drawn from the Company Name field of the billing address.
- If no billing address is saved, invoices are generated without company details.
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